Tax services for SARS debt, disputes, returns and refunds
Explore assistance with SARS debt, disputes, outstanding returns, refunds and ongoing compliance. Start with the issue you need to resolve; we will confirm the relevant scope after reviewing your circumstances. Each family below sets out what it covers and where it begins and ends.
Choose by the problem you face, not by a service name
The right starting point is the SARS issue in front of you. Use the families below to locate it. If your matter spans more than one family, a single assessment will map all of them together - you do not need to diagnose it perfectly first.
Which service do I need?
Each card states what the family covers and where it begins and ends. Where a dedicated route exists, the card links to it; where it does not, the card stays descriptive so you are never sent to a page that is not ready.
SARS tax debt relief
For taxpayers who owe SARS and need to understand whether the amount is correct, whether it can be paid over time, or whether a compromise warrants investigation.
SARS disputes, audits & assessments
For taxpayers who disagree with an assessment, are under verification or audit, or need to object or appeal a SARS decision.
Outstanding tax returns (catch-up)
For taxpayers with one or more unfiled returns - individuals, provisional taxpayers or entities - needing to become compliant before collection action begins.
Delayed SARS refunds
For taxpayers whose legitimate refund is held under audit, verification, a banking-detail stopper or an offset against a disputed balance.
Proactive tax advisory
For taxpayers who have resolved an immediate problem and want practical controls - a compliance calendar, cashflow tax provisioning and records controls - to prevent repeat arrears.
Two different kinds of work
Telling these apart helps you understand what is involved and why one matter may take longer than another.
Problem resolution
Debt relief, disputes and refund holds are about resolving a SARS position that has already arisen. They follow specific statutory procedures and depend on your documented facts and SARS decisions.
Routine filing
Catch-up returns are about becoming compliant by filing what is outstanding. Filing may be straightforward, or it may overlap with a debt or dispute matter that needs resolving alongside it.
From the notice on your screen to a written scope
Across every family, the same disciplined sequence applies before any representative action is taken.
Locate the issue
Identify which SARS notice, figure or filing gap is in front of you and which family it belongs to.
Confirm the facts
Read the actual statement of account, assessment and filing history before proposing any remedy.
Scope the options
Set out the procedural options that may apply and whether they fall within our confirmed service scope.
Quote in writing
Provide a written scope and fee quotation. Work begins only after you review and approve it.
Questions about choosing a service
Which service do I need?
Start with the SARS issue you are actually facing. If you owe money, begin with SARS tax debt relief. If you disagree with an assessment or are under audit, begin with SARS disputes. If you are unsure, a confidential assessment will place your matter in the right family for you.
Can one matter involve several services?
Yes, and this is common. An unfiled return can produce an estimated assessment, which can create a debt and a notice - meaning catch-up returns, a dispute and debt relief may all be needed. The assessment maps the full matter so the scope and quotation cover every family involved, rather than treating each in isolation.
Do you offer general accounting services?
No. This directory covers SARS debt, disputes, returns and refunds only. We do not offer unrelated general accounting, bookkeeping or payroll services here. If your matter needs input outside this scope, we will tell you plainly during the assessment.
Not sure which family fits your matter?
A confidential assessment maps your situation to the right service family - or confirms that several are involved. No documents or passwords are required to begin.