Contact Tax Relief SA and request an assessment
Tell us what has happened with SARS — a debt, notice, dispute, outstanding returns or a delayed refund — and how you prefer to be contacted. You can also reach the team by telephone or email, or book a discovery call from live calendar availability. Consultations are conducted nationwide via scheduled telephone or secure video review.
Telephone
Direct line for initial enquiries and scheduled reviews.
For general questions, formal correspondence and scoping follow-ups.
Book a discovery call
Prefer to talk now? Choose an available time from the live calendar.
Request a confidential assessment
Provide details about your tax matter — the taxpayer type, the nature of the issue, any recent SARS notice date and your contact details — so our team can review statutory urgency before speaking.
What happens after you submit?
- Confidential triage: We evaluate whether any stated deadlines appear active.
- Preferred contact: We contact you via your preferred method during business hours, with the other channel as a back-up where you provided it.
- Written scope: Any chargeable work and its terms are agreed in writing before that work starts.
Need urgent telephone assistance?
If you have received a SARS Notice of Final Demand or third-party bank notification, you can also call our enquiry line directly:
010 288 1366Monday – Friday 08:30 – 16:30 SAST
Common Questions
Is this a SARS application?
No. This is a private triage enquiry with Tax Relief SA. We are not SARS, and this submission does not alter your SARS records until any engagement is formed.
How are supporting documents requested?
Our initial form captures the core details of your tax matter. Where supporting documents or records are helpful, our team will let you know what is required and explain how to provide them.
Does submitting this form create an engagement?
No. An engagement exists only once you review a written scope and agree to terms. Submitting this form is a request for review only.
Correspondence address. No walk-ins. Please contact us to arrange a telephone or video consultation. Because SARS dispute mechanisms are managed digitally via national SARS practitioner systems, we assist individual and corporate taxpayers throughout Gauteng, the Western Cape, KwaZulu-Natal, the Eastern Cape and all other South African provinces without requiring travel.
* Consultations are conducted remotely by scheduled telephone or video appointment.
Questions about getting in touch
How can I contact the team?
You can contact us by telephone at 010 288 1366 or by email at info@taxreliefsa.co.za during business hours (Monday – Friday 08:30 – 16:30 SAST). For SARS disputes with active deadlines, the confidential assessment form above ensures your matter is prioritized.
Are meetings by appointment?
Yes. All consultations are conducted by scheduled telephone or video appointment. This ensures a dedicated tax specialist has reviewed your notice details prior to the call. Office visits are by confirmed appointment only.
What should I share first?
Provide a clear summary of your tax situation: the taxpayer type (individual, trust, or company), the nature of the issue (debt, notice, returns, or delayed refund), and the date of any recent SARS notice. Our team will review your enquiry and confirm whether further details are needed.
Assessment form or discovery call — which should I use?
The assessment form is the primary way to start a matter: it captures notice dates and debt bands so we can triage statutory urgency before speaking. A discovery call suits a general introductory conversation when no deadline is pressing. You can use either, or both.