How working with Tax Relief SA works

Start by providing high-level context about your SARS notice, tax type or refund stopper.

• No passwords, eFiling access credentials or OTPs are required.
• We verify active SARS notices and response dates to check whether urgent statutory timeframes apply.
• We clarify whether your matter falls within legitimate statutory resolution procedures under South African tax law.

We review the factual timeline of SARS communication and assess relevant legal avenues.

• Assessing whether disputing an assessment via Notice of Objection (NOO) is still within statutory timeframes.
• Checking whether an immediate Suspension of Payment application (Section 164) is needed to protect bank accounts.
• Evaluating eligibility for formal Compromise of Tax Debt or structured deferred payment agreements.

You receive a clear written quotation before any chargeable work commences.

• Clear scope and transparent quotation agreed in writing.
• Fees reflect the complexity of the SARS matter, the number of outstanding tax periods, and the required application procedures.
• You review and approve the written quote before formal engagement begins.

Only once formally engaged do we request supporting documents and formal representative authorization.

• A formal SARS Power of Attorney (POA) form is signed, authorizing our designated tax practitioners to liaise with SARS.
• You provide requested source documents, bank statements, or prior returns via agreed secure channels.
• We conduct a thorough statement of account reconciliation directly on SARS systems.

Submissions are compiled in strict compliance with SARS operational guidelines.

• Lodging compliant objection documents, suspension requests, or compromise packs with full evidentiary support.
• Direct tracking and follow-up with SARS Debt Management, Audit, and Escalation units.
• Timely updates provided to you as SARS evaluates the submission.